Virtual Medical Assistants That Support Your Practice Remotely
Get trained, HIPAA-aware administrative support without the cost of hiring in-house. MeDco RCM virtual assistants handle calls, scheduling, insurance tasks and records so your staff can focus on patients.
Staff Support Without the Overhead
Our virtual assistants plug into your existing systems and workflows and scale up or down as your practice needs change.
Patient Call Handling
Inbound and outbound patient calls are answered professionally and documented.
Scheduling & Reminders
Appointments are booked, confirmed and rescheduled to keep your day on track.
Insurance Verification
Coverage and benefits are verified before visits to prevent billing surprises.
Medical Records Support
Records requests, faxes and document indexing are managed accurately.
Prescription Refill Requests
Refill requests are routed to providers and pharmacies quickly.
Patient Portal & Messages
Portal messages and emails are triaged and answered on time.
Lower Costs, Same Quality of Care
A virtual assistant costs a fraction of a full-time in-office hire, with no recruiting, training or benefits overhead. You get dependable support during your business hours, from a team that understands healthcare workflows.
Secure, HIPAA-Conscious Workflows
Our assistants follow strict privacy practices and work only within the systems and permissions you approve, so patient information stays protected.
Our Medical Billing Process
Patient Registration
We capture complete, accurate patient demographics and insurance details at intake, so every claim starts with clean data.
We confirm coverage, benefits, and eligibility before the visit to prevent avoidable denials and surprise patient balances.
Insurance Verification
Appointment Scheduling
We manage scheduling and secure any required prior authorizations so each service meets payer requirements.
Certified coders assign accurate ICD-10, CPT, and HCPCS codes that keep claims compliant and fully reimbursable.
Medical Coding
Charge Entry
Charges and coded services are entered into your billing system carefully, reducing errors and claim rejections.
Clean claims are scrubbed and submitted electronically to payers for faster processing and payment.
Claim Submission
Claim Adjudication
We track every claim through payer review and act quickly on any request or issue that could delay payment.
Insurance and patient payments are posted and reconciled accurately, giving you a clear, up-to-date financial picture.
Payment Posting
Denial Management
Denied or rejected claims are analyzed, corrected, and resubmitted promptly to recover the revenue you have earned.
We send clear, easy-to-read patient statements that help patients understand their balance and pay on time.
Patient Billing
Financial Reporting
Regular reports show collections, denials, A/R, and other key metrics so you can make confident business decisions.
Specialties We Support
Cardiology
Dental Billing
Gastroenterology
Neurology
Gynecology
Immunology
Internal Medicine
Ophthalmology
Orthopedics
Pain Management
Pathology
Pediatrics
Psychiatry
Podiatry
Urgent Care
Radiology
Boost Your Practice Revenue –
Contact Us Today
Simplify your medical billing and get paid faster with MeDco RCM. Reach out today and let our specialists handle your administrative tasks so you can stay focused on patient care.
